It’s really important to follow these instructions carefully since failure to pack properly may result in damage to the intricate parts of the rose which will result in the loss of some/all of your deposit. If you have any questions, about any of the steps please get in touch and we will be able to help.
1 – Insert the Rose

Take the flight case and place on flat, stable ground.
Move the straps to the side, making sure that the cutout in the centre is clear from straps and anything else.

Take the rose by the base and insert into the cutout in the flight case. Note that the cutout is formed to accept the shape of the rose base. You should not have to force the rose base into the foam.
Make sure the power cable comes out from under the base. You will see a small indentation where it’s meant to come out.
For now, pass the end of the power cable up and out of the box and leave it draped there.

Locate the buckle and pass the tail end through the gap in the buckle.
Ensure you pull the strap tight across the rose base away. To get it tight, pull firmly directly away from the rose. You may need someone tall to do this with long reach.

Make sure the strap is flat across the rose base with no twists.
Ensure that the foam in the corners sits nicely at the edges underneath the strap.

You should now see the rose base (and head) as shown in the picture.
2 – Insert the Rose-head foam support

Next step is to insert the rose head support.
Locate the foam which looks like this.

Inserting the foam which supports the Rose-head can be tricky, it’s best to lay the foam down with the legs either side of the rose stem before lifting into position.
Ensure the large piece of foam is the opposite side of the leaves attached to the stem
Check out the video to show the best way to lift the support into place.
3 – Inserting the “Birdcage”

The birdcage can now be inserted
Note the case is intentionally tight around the cage, especially at the top. You might find twisting it slightly helps, especially past the opening.

You should notice that on the top of the birdcage there is a small label saying “Back”.
You need to make sure that the ring on top is parallel with the front and back of the flight case, with the labelled side nearest to the back.
The back of the flight case is the side with hinges on (Not with the butterfly catches)

Putting the birdcage in easiest with 2 people
- Person one lower the “Birdcage” slowly
- Person two is to guide the foam within the “Birdcage” to make sure no damage occurs to the rose head.

When you get the horizontal bar of the birdcage down to the foam, you can lift the corners over before sliding the birdcage the rest of the way.
Make sure the foam stays up to the base of the rose head, feel underneath and make sure the support legs are upright and making contact with the wooden rose base.

With the “Birdcage” in place.
Pass the buckle through the hoop on the top of the “bird cage” making sure to not scratch the paint work.
Squeeze the buckle and pull the tail end through the gap. You can push down slightly on the top of the birdcage when you tighten the strap.

You should now see something like this.
You may need to adjust the foam again around the straps before moving onto the next step.
Try and make sure the bars line up with the slots in the foam.
Reach down and give the supports a to the foam a final check to make sure they are still upright.
5 – Inserting Packaging

Insert foam supports into the top. This is structural and keeps the dome supported
If they don’t fit, check the orientation of the birdcage. The ring on top should be leaning back slightly toward the hinges.
Note the power cable should still be free and coming out of the gap (not pinched by the foam)

Find the next layer of foam, it will have a small cutouts for the ring and top of the dome.
Make sure the edge with an angle on, faces the front so the lid can close properly.
You can now rest the power cable on top.
6 – Gather other items for repacking

Gather the cables, petals, control unit, and wooden stand. (although this might be slightly different based on your individual requirements)
You’ll need to put the petals carefully into the plastic box provided (see next step) so they don’t loose their shape.
Take care to place the petals in their containers without changing their shape.
The small petals fit in the rectangular plastic container without much problem

Arrange the items into the top of the flight case as shown.
Make sure the cables and the wooden stand are close enough to avoid the foam supports of the lid.
Make sure you include a second copy of the address label in the top of the flight case.
7 – Closing up – attaching the lid

Take the flight case lid (easier with 2 people) and align the hinges at the back of the flight case
With the hinges re-attached, pivot the lid over the top making sure the aluminium channel round the edge lines up.
Note: If you have to force it to close, something isn’t aligned.

If the hinges are covered by cardboard flaps, pull the flaps down and you can access the butterfly catches.
To operate the hinges, ensure the catch is fully extended (by turning handle) push closed and rotate handle to seal shut.

You can now put the cardboard lid back on. Ensure that it is the correct orientation. The Label on the top should be nearest the side with the butterfly hinges.

If you have kept the original tape with the markers on the end, it’s time to re-apply to the 4 sides. if not, please just apply some duct tape around the box where the two sections meet.

Insert Packing Labels into both zip up pouches (front and top)
8 – Handling

The case is big and heavy at around 30kg. It is recommended that two people carry the case.
There are handles on the sides which make it possible for 1 person to move, but make sure that you follow manual handling rules and stay within your own limits.
Unless otherwise stated, the courier can arrive at any time, so make sure it’s somewhere secure but available for the courier.

Before the courier collects the case, we recommend you take photos of the case so you can prove it’s condition incase it gets damaged in transit and a claim is needed on the courier. If you want to be extra certain, take one on the van too, and even email them to simon@enchantedrosehire.co.uk.
Thank you for taking time to read these instructions, now I’m sure you have plenty more get-out jobs to finish…
Thanks again for choosing Enchanted Rose Hire.
